Information We Collect
We collect information to provide, operate, and improve our services. The types of information we collect depend on how you interact with FreeCAPTCHA.one.
Account Information: When you register, we collect your name, email address, and a hashed password.
API Usage Data: We log request metadata — timestamps, response codes, solve times, and CAPTCHA type — for billing and performance monitoring. Raw CAPTCHA content (images, audio, tokens) is never persisted.
Payment Information: Billing details are handled by our payment processor (Razorpay / Stripe). We receive only a tokenized reference — we never store full card numbers.
- Device type, browser, and operating system (collected automatically)
- IP address and approximate geolocation for fraud prevention
- Communication records when you contact our support team
How We Use Your Data
We use the information we collect solely for the following purposes:
- To deliver, authenticate, and secure your API access
- To calculate usage and generate accurate invoices
- To detect abuse, fraud, and violations of our Terms of Service
- To send transactional emails (invoices, password resets, service alerts)
- To improve API accuracy and performance through aggregated analytics
- To comply with applicable laws and legal obligations
We do not use your data for advertising, profiling, or sale to third parties.
Data Sharing
We do not sell, rent, or trade your personal information. We may share data with trusted sub-processors only as needed to deliver our service:
| Sub-processor | Purpose | Data Shared |
|---|---|---|
| Razorpay / Stripe | Payment processing | Email, billing address |
| AWS / Cloudflare | Infrastructure & CDN | API request logs |
| Postmark | Transactional email | Email address |
| Sentry | Error monitoring | Anonymized error traces |
We may disclose information if required by law, court order, or to protect the rights, property, or safety of FreeCAPTCHA.one or its users.
Cookies & Tracking
We use a minimal set of cookies strictly necessary for our dashboard to function. We do not use advertising or cross-site tracking cookies.
- Session cookies — keep you authenticated while using the dashboard
- CSRF tokens — protect form submissions from cross-site request forgery
- Preference cookies — remember UI settings like language selection
You may disable cookies in your browser settings; however, certain dashboard features may not function correctly without session cookies.
Data Retention
We retain data only as long as necessary for the stated purpose or as required by law.
- API request metadata — 90 days (for billing reconciliation)
- Account information — retained for the lifetime of your account, deleted within 30 days of account closure
- Billing records — 7 years (statutory tax retention requirement)
- Support correspondence — 2 years
CAPTCHA content (images, tokens, audio) is processed in memory and never written to disk or stored in any database.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Rectification — correct inaccurate or incomplete information
- Erasure — request deletion of your personal data (subject to legal obligations)
- Portability — receive your data in a machine-readable format
- Objection — object to processing based on legitimate interests
- Withdrawal of consent — opt out of non-essential communications at any time
To exercise any right, email privacy@freecaptcha.one. We will respond within 30 days.
Data Security
We implement industry-standard technical and organisational measures to protect your data:
- TLS 1.3 encryption for all data in transit
- AES-256 encryption for data at rest
- SOC 2 Type II certified infrastructure
- Regular third-party penetration testing
- Role-based access controls and audit logging for all internal systems
No system is completely immune to risk. In the event of a breach affecting your data, we will notify you within 72 hours as required by applicable law.
Children's Privacy
FreeCAPTCHA.one is a developer-focused B2B service and is not directed at children under the age of 16. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, contact us immediately and we will delete it promptly.
Policy Updates
We may revise this Privacy Policy periodically. When we do, we will update the "Last Updated" date at the top of this page and notify registered users via email for any material changes. Continued use of the service after notification constitutes acceptance of the revised policy.
Contact Us
For privacy-related questions, data requests, or concerns, reach out to our Privacy team:
General: contact@freecaptcha.one
Phone: +91 95998 09427
Address: New Delhi, India